At Reza88, your privacy is not merely a legal obligation — it is our genuine commitment. Find out exactly how we collect, use and protect your personal information at every stage of your platform experience.
Reza88 complies with international data protection standards to ensure the security of every member's personal information.
Important Note: This Privacy Policy explains how Reza88 manages your personal information as a platform member. By registering or using our services, you are deemed to have read and agreed to this policy in full. If you have any questions, contact our support team via 24/7 live chat.
Reza88 values the privacy of every member who trusts our platform. This Privacy Policy has been drafted clearly and transparently to explain how we manage your personal information — from the point of collection through to how it is stored, used, and, in certain circumstances, shared with authorised third parties.
This document applies to all individuals who register an account at Reza88, browse our website, use the Reza88 mobile app, or interact with any service we offer under the Reza88 brand — including Sports Betting, Live Casino, Slot Games, Bingo and all digital entertainment categories available on the platform.
Reza88 operates in accordance with applicable data protection laws, including Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to ensuring that all personal data processing we carry out is lawful, fair, transparent, and limited to the purposes stated in this policy.
This policy may be updated from time to time. Any material changes will be communicated to members via email or in-platform notification before the changes take effect.
We only collect information that is strictly necessary to provide you with a safe, compliant, and high-quality service. The information we collect falls into three main categories:
A. Information You Provide Directly
B. Information Collected Automatically
C. Information From Authorised Third Parties
We never collect information unrelated to our services. Data collected is kept to a minimum and proportionate to legitimate operational requirements.
| Data Type | Purpose of Use | Retention Period |
|---|---|---|
| Identity Information | KYC verification, fraud prevention | 7 Years |
| Financial Data | Deposit & withdrawal processing | 7 Years |
| Transaction Logs | AML compliance, internal audits | 5 Years |
| Session & IP Data | Account security, fraud detection | 90 Days |
| Support Data | Complaint reference, service improvement | 3 Years |
| Optional Cookies | Personalise the user experience | Session / 30 Days |
Every piece of information we collect has a clear and legitimate purpose. reza88 uses your personal data only for the following purposes, and nothing beyond that:
Purpose Limitation Principle: reza88 will not use your data for any purpose not stated in this policy without first obtaining your renewed consent.
Reza88 does not sell, rent, or trade your personal information to any third party for their commercial purposes. However, in the course of legitimate platform operations, we may need to share certain data with selected and trusted third parties in the following circumstances:
All third parties we work with are contractually required to comply with data security standards equivalent to or exceeding our own. We conduct regular reviews of all third-party providers to ensure ongoing compliance.
The security of your personal data is reza88's highest priority. We continually invest in our security infrastructure and employ multiple layers of protection to keep your information safe at all times:
While we take all reasonable precautions, no system is 100% immune. If you suspect your account has been compromised, please contact our support immediately.
Reza88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
There are four types of cookies we use:
You can manage your cookie settings through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the platform.
As a reza88 member and as an individual protected under data protection laws, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you at any time.
If any information is inaccurate or outdated, you may request that we correct it.
In certain circumstances, you may request the deletion of your personal data from our systems.
You may request that we restrict how we process your data in certain circumstances.
You may request a copy of your data in a structured, portable format.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, contact our support team via live chat. We will process your request within 30 business days. Please note that some requests may be subject to legal requirements that prevent the full deletion of certain data.
Reza88 retains your personal data only for as long as it is needed for the stated purposes or as required by law. Different retention periods apply to different types of data, as outlined in the table above.
Generally, active account data is retained for as long as your account remains active. Following account closure, financial data and transaction records are retained for seven (7) years to fulfil legal obligations, particularly relating to AML requirements and tax audit obligations.
Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered, or anonymised so it can no longer be associated with you as an individual.
Reza88 services are strictly for individuals aged 18 and above. We do not knowingly collect, store or process any personal information from individuals under the age of 18.
Should we discover that a child's personal information has been collected inadvertently, we will take immediate steps to delete that information from our systems without delay. If you believe we may have collected information from someone under 18 years of age, please contact us immediately via live chat or our support email.
Warning: Registration and use of the reza88 platform is strictly prohibited for individuals under 18 years of age. We apply an age verification process during registration to ensure compliance with this requirement.
In the course of operating the platform, your personal data may be transferred to, stored or processed outside Malaysia by third-party service providers we use — such as cloud infrastructure providers or international KYC providers.
Whenever international data transfers take place, reza88 ensures equivalent protection is provided through one of the following mechanisms: contractually binding data transfer agreements, adherence to recognised data protection frameworks, or the existence of adequate data protection laws in the recipient country.
You have the right to obtain further information about the protection mechanisms we use for international data transfers by contacting our support team.
If you have any questions, concerns, or complaints regarding how we handle your personal information, we encourage you to contact us directly. Our privacy team is ready to assist you:
If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) or the relevant regulatory authority in your country.
reza88 takes every privacy complaint seriously. Each report will be thoroughly investigated and we will provide you with a clear, written response.
Reza88 implements six layers of data protection to keep your privacy safeguarded at all times.
All communications between you and the reza88 platform are encrypted using the latest TLS protocol. Data you transmit cannot be read by any unauthorised third party while in transit.
Our identity verification process ensures that only legitimate individuals can access the platform. This not only protects the integrity of the platform but also safeguards your identity from misuse.
Our automated security system continuously monitors accounts to detect suspicious activity, unauthorised login attempts, and any other security threats.
The additional security layer provided by OTP codes ensures that even if your password is compromised, your account remains inaccessible without the second verification code.
Access to members' personal data among our staff is restricted on a need-to-know basis. All access is logged and periodically audited to ensure there is no misuse.
Our platform undergoes regular security testing and compliance audits conducted by independent third-party auditors, ensuring our security standards remain current at all times.
Answers to the most frequently asked questions about privacy and data protection at reza88.
At Reza88, we believe trust is built on transparency. Our Privacy Policy reflects our commitment to protecting every piece of information you entrust to us. Register today and enjoy a safe, fair and privacy-assured betting experience.
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